Transportation policies

Delivery terms
At Obchůdek u vily, we send all packages via Zásilkovna, which offers convenient delivery according to your preferences - whether you want delivery to a delivery point, home, or to a Z-Box.
Delivery options
When completing your order, you can choose from several delivery methods directly through our integrated Zásilkovna system:
Parcel delivery locations – pick up your package wherever it is most convenient for you
Z-Boxes – contactless and 24/7 accessible boxes
Delivery to your address – the package will arrive directly at your home
All options are clearly displayed during payment thanks to the connection to the Zásilkovna application in our e-shop.
Delivery time
We ship orders within 2-3 business days of receiving payment. Delivery time depends on the shipping option you choose, usually takes 1-3 business days.
Shipping cost
The price varies depending on the delivery method chosen and is displayed when completing the order. We strive to offer the most affordable prices possible.
Delivery abroad
Currently, we only deliver through our e-shop within the Czech Republic and Slovakia.
If you would like delivery to another EU country, please contact us at obchudek.u.vily@gmail.com or write a message to our Instagram @u_vily - we will be happy to make an individual agreement with you and send the shipment abroad.
Do you need advice?
If you are unsure about choosing a transport option or have another question, please write to us at obchudek.u.vily@gmail.com or contact us on Instagram @u_vily – we'll be happy to help!